Shipping & Returns/Exchanges
We offer FREE SHIPPING on all orders and we only ship to addresses in the U.S. Your order will be shipped via 1st Class Mail or Priority Mail (depending on the weight) through the US Postal Service. Most orders are shipped within 1 business day and your merchandise should arrive within 4-7 business days.
All shipments to customers in the state of Idaho will be charged 6% sales tax.
If you aren't completely satisfied with an item from SmashGal, you may return or exchange it within 30 days. The item must be in new, unworn and un-washed condition. You must obtain a Return Authorization Number (RA#) from us, before you send an item back. To obtain your RA#, simply send an email to firstname.lastname@example.org, and include your order # and tell us whether you'd like to do a return or exchange. We will reply back with your RA# and easy instructions to complete your return or exchange.
Customers are responsible to pay the postage to ship the item(s) back to us. When we receive the item back, we'll process a refund to your credit card. For exchanges, you can order the new item on our website.